Privacy Policy.

Last Updated: 21/01/2025

At Beli Group Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us — whether through our website, email, telephone, or face-to-face as part of our residential and commercial building services.

1. Who We Are

Beli Group Ltd is a bespoke residential and commercial building company, registered in United Kingdom with our registered office at 9 Castle Park, Cambridge, CB3 0AX.

For the purposes of data protection law, we are the data controller of the personal data you provide to us.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Full name, job title, company name

  • Contact Data: Email address, phone number, postal address

  • Financial Data: Payment details, invoices, quotes

  • Project Information: Site location, design plans, technical specifications

  • Communication Data: Any correspondence between you and us (emails, phone calls, messages)

  • Website Data: IP address, browser type, device information, cookies (see section 8)

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you (e.g. when you contact us, request a quote, or sign a contract)

  • Through our website contact forms

  • From third-party referrals or subcontractors (with your consent)

  • Automatically via cookies when you visit our website

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our construction services

  • To prepare quotes, contracts, and invoices

  • To communicate with you about your project

  • To comply with legal and regulatory obligations

  • For internal record-keeping

  • To improve our services and website

We will only process your data when we have a lawful basis to do so, which may include your consent, the performance of a contract, legal obligation, or our legitimate interests.

5. Who We Share Your Data With

We do not sell your data. However, we may share your information with:

  • Subcontractors and suppliers involved in your project

  • Professional advisers (e.g. accountants, legal counsel)

  • IT and website service providers

  • Government authorities or regulators where required by law

All third parties we work with are required to respect the security of your data and comply with data protection regulations.

6. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure cloud storage and password-protected systems

  • Limited access on a need-to-know basis

  • Regular software and security updates

  • Staff awareness training

7. How Long We Keep Your Data

We will only retain your personal data for as long as necessary for the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Typically, we retain customer and project records for 5 years after project completion.

8. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to:

  • Analyse traffic and usage patterns

  • Improve website functionality

  • Personalise your experience

9. Your Rights

You have the following rights under UK GDPR:

  • Right to access your data

  • Right to rectification (correct inaccurate data)

  • Right to erasure (to be forgotten)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent (where applicable)

To exercise your rights, please contact us at admin@beligroupltd.co.uk

10. Complaints

If you are not satisfied with how we handle your data, you can contact us directly or lodge a complaint with the UK’s Information Commissioner’s Office (ICO):
https://www.ico.org.uk

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Beli Group Ltd
9 Castle Park, Cambridge, CB3 0AX
admin@beligroupltd.co.uk
07919844956